Conflict Resolution Services — Tailored to Your Situation

Most mediators come from law. I come from the academic study of conflict itself.

I'm Bobby Huen — a Florida Supreme Court Certified Mediator with a doctorate in Conflict Analysis and Resolution and over 350 personally handled cases. My training focuses not on legal strategy or courtroom advocacy, but on how disputes arise, how communication breaks down under pressure, and what conditions actually produce durable agreements.

That distinction matters. It means I approach every case with a deeper understanding of the human dynamics driving the conflict — not just the legal or procedural surface. Whether you're an individual navigating a family dispute, an attorney seeking a reliable mediator for a civil case, or an organization that needs help building better conflict resolution systems, I work with you directly, virtually, and with a genuine commitment to reaching workable solutions.

Every case is handled personally by me. You will never be handed off to an associate or junior colleague.


Mediation Services

Civil Litigation Mediation

Civil litigation is expensive, unpredictable, and emotionally draining — and most cases never need to go to trial. Mediation gives parties a structured, private opportunity to resolve disputes with far greater control over the outcome than a courtroom can offer.

I guide parties through a focused, well-organized process built around clarity and respect. Whether the matter involves contracts, property, business disagreements, or civil claims, I help identify the underlying issues, evaluate settlement options, and facilitate constructive dialogue that moves the case toward resolution — without the cost and uncertainty of prolonged litigation.

I work with individuals, attorneys, and businesses on civil matters across the United States, entirely virtually.

Divorce and Family Mediation

Separation and family restructuring are among the most emotionally complex disputes a person can face. Mediation offers a compassionate, structured alternative to adversarial litigation — one that prioritizes cooperation, reduces conflict, and helps families maintain stability during a profoundly difficult transition.

I provide a structured yet empathetic environment where families can address parenting plans, asset division, communication challenges, and post-separation arrangements. My approach emphasizes clarity, fairness, and future-focused solutions — so families can move forward with confidence and mutual respect, rather than years of courtroom battles.

Family mediation is available for both amicable and contested separations. The goal is not to eliminate disagreement, but to give both parties the space and support to work through it constructively.

Business Mediation and Arbitration

Business disputes — between partners, vendors, employees, or stakeholders — can disrupt operations, damage relationships, and drain resources. Mediation and arbitration provide efficient, confidential alternatives to litigation that allow parties to protect business momentum while resolving disputes cost-effectively.

I help parties clarify expectations, identify shared business interests, and work toward agreements that preserve relationships wherever possible. For situations requiring a binding decision, arbitration provides a structured, neutral evaluation process that delivers clear and enforceable outcomes without the delay and expense of court.

Insurance Mediation

Insurance disputes often involve complex policy language, differing interpretations, and significant financial stakes. Mediation provides a balanced, neutral forum where insurers, policyholders, and representatives can clarify issues, explore settlement options, and resolve disputes without the cost and uncertainty of continued litigation.

I facilitate clear, structured discussions that help all parties understand each other's concerns and constraints. My neutral guidance supports productive negotiation, reduces miscommunication, and helps parties reach practical resolutions grounded in policy terms and real-world considerations.

I am listed on the Florida Department of Financial Services mediator roster and have extensive experience with property insurance disputes.

HOA and Condo Board Mediation

Community disputes can escalate quickly, affecting neighbor relationships, property values, and board operations. Whether the conflict involves rule enforcement, board decisions, neighbor disputes, or association governance, mediation offers a structured, confidential process that helps all parties work toward resolution before things reach a breaking point.

I help homeowners, board members, and association representatives untangle misunderstandings, clarify expectations, and develop mutually agreeable solutions. My approach reinforces respectful communication and helps communities reduce the likelihood of recurring conflict — without costly and divisive litigation.

Workplace and Employment Mediation

Workplace conflict — whether between colleagues, between staff and leadership, or involving formal grievances — can undermine morale, productivity, and organizational culture. Left unaddressed, it rarely resolves itself. Mediation offers a constructive, confidential alternative that gives all parties a structured space to be heard and to work toward real solutions.

I work with employers, employees, HR teams, and leadership groups to rebuild communication, identify practical resolutions, and restore trust where possible. My approach supports healthier professional environments and helps organizations reduce legal risk while strengthening internal culture.

Probate Mediation

Estate and trust disputes carry unique emotional weight. They often involve longstanding family dynamics, competing interpretations of a loved one's wishes, and decisions that feel impossible to make objectively. Mediation provides a structured, respectful space to address disagreements over wills, trusts, property distribution, and fiduciary responsibilities — without the adversarial pressure of litigation.

I help families and fiduciaries navigate sensitive conversations with neutrality and care. By clarifying expectations and exploring options, I guide parties toward resolutions that preserve relationships and honor the intent behind the estate plan.

Pet Mediation

Shared pet ownership can become a source of genuine conflict during separation or major life changes. Pets are family — and decisions about their care deserve the same thoughtfulness and structure as any other custody arrangement.

I provide a compassionate, structured process for developing fair custody and care agreements that prioritize the animal's well-being. I help owners address routines, responsibilities, veterinary decisions, expenses, and future planning in a supportive environment — reducing conflict and ensuring that pets receive consistent, loving care within a workable, mutually respectful agreement.

Consulting, Training and Coaching Services

Organizational Conflict Consulting

Many organizations don't have a conflict problem — they have a conflict systems problem. When grievance processes are unclear, reporting structures are ambiguous, or leadership lacks tools to manage internal disputes, conflict doesn't disappear. It goes underground, builds resentment, and eventually surfaces as a crisis.

I work with nonprofits, businesses, and institutions to assess, design, and improve their internal conflict resolution infrastructure. This includes reviewing and developing grievance reporting processes, clarifying dispute resolution policies and procedures, advising on organizational structure as it relates to conflict dynamics, and facilitating difficult conversations between leadership and staff.

My academic background in conflict analysis gives me a systems-level perspective that goes beyond surface-level fixes. I don't just help organizations manage individual conflicts — I help them build the internal capacity to handle conflict more constructively over time.

This service is available to nonprofits, corporations, boards, professional associations, and community organizations. All consulting is conducted virtually.

WHO THIS IS FOR: Executive directors, HR directors, board chairs, and organizational leaders who recognize that their current conflict resolution processes aren't working — or don't exist at all.

Dispute Resolution Training

Most organizations handle conflict reactively — addressing problems after they've already caused damage. Training gives teams and leaders the tools to recognize, de-escalate, and resolve conflict constructively before it reaches a crisis point.

I offer customized training programs drawing on doctorate-level expertise in conflict analysis and resolution. Programs go well beyond generic communication workshops — I focus on practical, research-informed tools including interest-based problem-solving, effective listening under pressure, conflict assessment, and collaborative dialogue methods.

Training programs can be customized for businesses, nonprofits, boards, community organizations, or professional teams seeking to build healthier, more constructive internal cultures. All training is delivered virtually and tailored to the specific needs and dynamics of your organization.

Individual Conflict Coaching

Sometimes the most important conflict resolution work happens before you ever sit down with the other party. One-on-one conflict coaching gives you the clarity, preparation, and skills to approach difficult situations with confidence rather than anxiety.

Coaching sessions are structured around your specific situation — whether you're preparing for a formal mediation, navigating a workplace conflict, managing a difficult relationship, or facing an upcoming negotiation. I help you understand the conflict dynamics at play, clarify your goals and interests, develop communication strategies, and practice effective responses.

Conflict coaching is available as a standalone service or as preparation for mediation. All sessions are conducted virtually, one-on-one, directly with me.

Group Facilitation

When groups struggle to collaborate — whether due to competing priorities, interpersonal tension, or simply a lack of structure — productive conversation breaks down quickly. Professional facilitation provides the neutral, organized support groups need to communicate effectively, stay focused, and reach actionable outcomes.

I provide facilitation services for meetings, planning sessions, strategic discussions, and problem-solving conversations where neutrality and structure are essential. As an impartial facilitator, I help groups manage differing perspectives, surface underlying concerns, and work toward shared understanding — without any one voice dominating the room.

This service is especially effective for nonprofit boards, corporate teams, community organizations, committees, and any group that needs skilled, neutral support to function more effectively and respectfully.

Start the Conversation

Not sure which service is right for your situation? That's exactly what the free consultation is for. Schedule a free 30-minute conversation to discuss your situation, understand your options, and decide on the best path forward. There's no obligation and no pressure — just a straightforward conversation with an experienced conflict resolution professional who can help you think clearly about your next step.